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File: ticket.md
# Ticket We handle most task asynchronously and to follow all tasks we have created a system of ticketing. A ticket represent a unitary task in our system and will contain the task timings and a current state. ## Access To get a ticket detail you need to call ticket API like so : ```php <?php $ticketApi = $session->getMainStore()->getTicketApi(); $ticket = $ticketApi->getOne('abc123def456ghi789'); $ticket->getStatus(); ``` ## Batch When an task is requested we create a batch, a batch is a list of ticket of all operation needed for this task. A batch ID is then returned to the user to be able to retrieve all tickets needed to handle the requested task. ```php <?php $ticketApi = $session->getMainStore()->getTicketApi(); $tickets = $ticketApi->getByBatch('987ihg654fed321cba'); // Check global status of the batch based on all ticket status if ($tickets->isBeingProcessed()) { // wait for all are processed... } // Or wait (60 seconds) until all tickets are processed $processed = $tickets->wait(60); foreach ($processed as $ticket) { $ticket->getStatus(); } ```